Frequently asked questions

Why take a Hot Air Balloon ride in Dubai?

Balloon Adventures Dubai is a truly unique Hot Air Balloon experience. Watch a spectacular sunrise while soaring over the Dubai desert and spot some native wildlife.

How much does a Hot Air Balloon ride cost?

With Balloon Adventures Dubai you get so much more than a Hot Air Balloon ride. After your flight ride to a traditional Bedouin Camp in a 1950’s Land Rover for a scrumptious gourmet breakfast. All this for only 1,350 AED for adults and 1,100 AED for children including VAT.

Do you sell Gift Vouchers for the Hot Air Balloon?

Yes, it is the perfect gift for that someone special to give a surprise Hot Air Balloon ride. Order online now and give the gift of flight.

How long does the Hot Air Balloon ride last?

Our Hot Air Balloon Rides average an hour in the air most mornings. After you land we drive you to a Bedouin camp with a ride in a 1950s vintage Land Rover to enjoy a gourmet breakfast. The whole tour lasts around 4-6 hours. We shall call you between 6pm-8.30pm, the evening before your flight to confirm your exact pick-up time.

Where and at what time do we meet?

The start time varies depending on the sunrise.

Hotel pickups:

We will call you and send an email the evening before your flight to confirm the exact pick up time. If you stay in a hotel, please contact us immediately upon check in to confirm your hotel and room details.

Residence of Dubai:

We will call you and send an email the evening before your flight to confirm the exact pick up time. As we do not pick up from private residences please meet us at the nearest or most convenient hotel for you, additional you can meet us at Dubai Outlet Mall Car Park Main Entrance.

If pick up from a private residence is needed, you will be required to book a private transfer which will come with an additional charge.

What happens if the weather is bad and the flight is cancelled?

We care about your safety, so we only fly if the weather conditions are ideal. In case we have to cancel the flight due to bad weather, we will rebook you flight to another convenient day or you have the option for a full refund.

I’m a fussy eater, what is for breakfast?

We like to go all out and spoil our guests as much as we can…. Our breakfast is definitely proof of this. We don’t just grab a few stale sandwiches from the local service station but have our on-site chefs cook up a storm. Feast on caviar, hand-cut smoked salmon, Eggs Benedict, Egg Florentine, cold cuts, fresh fruit, and more. It is a big spread but please tell us if you have any specific requirements, so we can make sure you are looked after.

What if I need to cancel my Hot Air Balloon flight?

You are welcome to cancel your Hot Air Balloon ride up to 48 hours before the flight. If it is less than 48 hours before the flight or you do not show up on the day we cannot offer a refund as we reserved those spots for you and it would mean others miss out.

When do you fly the Hot Air Balloons?

We take off to meet the sun as it rises over the Arabian desert and fills the sky with light. The early morning provides the best flying conditions. The cool and serene ambience enhances the breathtaking views and incredible desert landscapes.

The actual balloon flight time is approximately one hour. Weather permitting, we fly 7-days-a-week from September until the end of May.

Where does the Hot Air Balloon land?

The Hot Air Balloon flies with the wind, which determines direction and distance, so the experience and views differ from flight to flight.

What should we wear?

Wear whatever you feel comfortable in, but in the winter months wear something warm as it is cold in the desert before the sun rises. As you need to climb in and out of the balloon basket, wearing a skirt or dress can get in the way. Although we know you want to look stylish for all those selfies, please don’t wear your high-heeled shoes. Trainers are normally the best. A hat and sunglasses are also a good idea for when the sun is up.

Is there anyone who can’t take a Hot Air Balloon Ride?

Although ballooning is very safe, there are a few passengers that unfortunately won’t be able to join us:
– Ladies more than 3 months pregnant
– Children younger than 5 years old
– Anyone that has had major surgery in the last 6 months
– Anyone that has had a broken leg/arm in the last 6 months
– Anyone who suffers from chronic back or neck pain

What happens if there is fog or strong wind on the morning of my flight?

The Safety of our guests is priority, at times we need to delay the take-off due to fog or increased winds over the Dubai desert. When this occurs, we are able to change the order of the experience for you.  Instead of waiting around at the take-off site while we wait for the fog to lift or the winds to calm down, we will drive you to our Bedouin camp so you can enjoy a gourmet breakfast before the flight. As we can reverse the sequence of events, we can ensure that you can enjoy the experience without increasing the overall trip duration. When this happens, the sun would already be up, but the views are just as beautiful.